money88 Privacy Policy – How Your Personal Data Is Collected, Used, and Protected

1. Information We Collect

When you register for an account on money88, we collect personal information including your full name, date of birth, email address, mobile number, and your preferred payment details for transactions in Philippine Pesos. We also collect information you provide when you contact our support team, complete identity verification, or update your account profile. During your use of the platform, we automatically collect technical data such as your IP address, device type, browser information, and session activity logs to help us maintain platform security and improve your experience. We may also collect information about your gaming activity, including bet history and transaction records, as required for regulatory compliance and responsible gaming purposes. All information collected is limited to what is necessary for the operation of your account and the delivery of our services to players in the Philippines.

2. How We Use Your Information

Your personal information is used primarily to create and manage your money88 account, process deposits and withdrawals in Philippine Pesos, verify your identity, and ensure compliance with our Terms and Conditions. We use your contact details to send you important account notifications, transaction confirmations, and security alerts — we do not send unsolicited marketing messages without your consent. Technical and activity data is used to detect and prevent fraud, protect the integrity of the platform, and investigate any suspicious behaviour that may affect other players. We may use aggregated, anonymised data for internal analytics to improve our games, payment processes, and overall platform performance. Your information is never sold to third parties, and it is only shared with trusted service providers who assist in operating the platform under strict data processing agreements.

3. How We Protect Your Data

money88 uses industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. We encrypt sensitive data in transit using TLS and store account credentials using secure hashing protocols that prevent plain-text exposure. Access to your personal data within our organisation is strictly limited to personnel who require it to perform their job functions, and all such access is logged and audited regularly. We conduct periodic security reviews of our systems and work with our technology partners to address vulnerabilities promptly. In the event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with our legal obligations under the Data Privacy Act of 2012. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your account and to keep your login credentials confidential at all times.

4. Your Rights as a Data Subject

As a registered player in the Philippines, you have the right to access the personal information we hold about you and to request a copy of that data at any time. You may also request corrections to any inaccurate or incomplete information in your account profile, and we will process such requests promptly. If you wish to close your account and request the deletion of your personal data, you may do so subject to our legal obligations to retain certain records for regulatory and anti-money-laundering compliance purposes. You have the right to object to the processing of your personal data for purposes beyond those described in this policy, and we will honour such objections where legally permissible. To exercise any of these rights, please contact our support team through the details available on our FAQ page, and we will respond within the timeframe required by applicable Philippine law. We are committed to making the exercise of your data rights as straightforward as possible for all players on our platform.

5. Cookies and Tracking Technologies

money88 uses cookies and similar tracking technologies to maintain your session, remember your preferences, and ensure the platform functions correctly across your devices. Essential cookies are required for the platform to operate and cannot be disabled without affecting your ability to log in and use your account. We may also use analytics cookies to understand how players navigate the platform so that we can improve the user experience for Filipino players on both desktop and mobile. We do not use cookies to serve third-party advertising or to track your activity on other websites outside of the money88 platform. You can manage your cookie preferences through your browser settings, though disabling certain cookies may limit the functionality available to you. By continuing to use the platform, you consent to our use of cookies as described in this section of the Privacy Policy.

6. Data Retention

We retain your personal information for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. Transaction records, identity verification documents, and account activity logs are retained for a minimum period to comply with anti-money-laundering regulations and gaming licence requirements. Once the applicable retention period has expired and there is no legal basis for continued storage, your personal data will be securely deleted or anonymised. If you request account closure, we will begin the data deletion process in accordance with our retention schedule and notify you once your personal data has been removed from our active systems. We do not retain personal data beyond what is necessary for the purposes described in this policy, and we review our data holdings regularly to ensure compliance with our obligations under the Data Privacy Act of 2012.